Your data is your business. We protect it.
Trampay connects to your delivery accounts with read-only access and never stores your login credentials. All data is encrypted in transit and at rest on infrastructure based in Brazil.
How we protect your data
Trampay connects to delivery platforms using read-only access. The integration can pull your earnings data but cannot place orders, change your account settings, or take any action on your behalf. Your login credentials are never stored.
All communication between your device and Trampay uses TLS 1.2 or higher. Data stored in our systems, including earnings records and connection tokens, is encrypted at rest using AES-256. Encryption keys are managed separately from the data they protect.
Your personal and financial data is stored on servers located in Brazil. We do not transfer personal data outside Brazil unless required by a credit reporting partner you have explicitly authorized. Our infrastructure partners maintain physical security controls aligned with industry standards.
Your Trampay account is protected by a password you set. We strongly recommend using a unique, strong password. Session tokens expire after inactivity. You can view all active sessions and revoke them from your account settings at any time.
Your rights under Brazil's LGPD
Under the Lei Geral de Protecao de Dados (Law 13.709/2018), you have the following rights over your personal data held by Trampay.
You can request a copy of all personal data we hold about you, including earnings records and account activity.
If any of your data held by Trampay is inaccurate or incomplete, you have the right to request a correction.
You can request deletion of your personal data. Some data may be retained as required by law, such as transaction records for financial compliance.
You can request your earnings data in a structured, machine-readable format for use with another service.
You can withdraw consent for credit reporting at any time. Withdrawing consent for credit reporting will stop new income data from being sent to partner lenders.
Use the account settings page or email [email protected]. We respond within 15 business days.
Questions about your data?
Email us at [email protected] or read the full privacy policy. We respond within one business day.