Frequently asked questions

Trampay is built for independent delivery couriers working on Brazilian platforms: iFood, Rappi, Uber Eats, and 99Entregas. If you earn your income through delivery gig work and want to understand what you will earn next week and build a credit profile, Trampay is for you.

Create a free account at gettrampay.com. Connect your first delivery platform with read-only access. Your first income forecast appears within minutes. The whole setup takes about 2 minutes and requires no credit card.

Trampay is a web application that works in any mobile browser. You access it from any smartphone, tablet, or computer without downloading an app. We optimize the layout for mobile use so it works well on the delivery platforms couriers already use on their phones.

Trampay analyzes your last 90 days of delivery history from connected platforms, cross-references current platform demand signals, and accounts for seasonal patterns in your delivery area. The result is a daily estimated income projection for the next 7 days (Starter) or 14 days (Plus). The forecast updates each day as new data comes in.

The forecast is a data-driven estimate, not a guarantee. Its accuracy improves as more of your historical delivery data becomes available. In our Sao Paulo early-access group, forecasts were within 15% of actual weekly earnings for most participants after the first 30 days of connected history. Events outside the model, such as platform outages or severe weather, will affect actual earnings in ways the forecast cannot predict.

The shift optimizer ranks available time slots by estimated net effective hourly earnings based on your delivery patterns, platform mix, and current demand data. Starter users see the top 3 highest-earning shift options. Plus users see the full ranked list for the coming week. In early-access data, users who followed shift recommendations earned a median R$ 340 more per week than those picking shifts without the optimizer.

Trampay is not a bank or lender. The credit profile Trampay builds is an income verification report that partner financial institutions can use as part of their credit assessment process. On Plus, Trampay submits your verified monthly delivery earnings to partner lenders every 30 days. Lenders use this data alongside their own criteria. Credit decisions are made entirely by partner institutions, not by Trampay.

In our Sao Paulo early-access group, participants who completed full platform connection reached a first reportable credit score in about 89 days on average. Results vary depending on the length and consistency of your delivery history, the lenders involved, and individual financial factors. There is no guaranteed timeline.

Starter includes a read-only view of your credit profile status. Active monthly credit reporting to partner lenders is a Plus feature. To start building credit, you need to be on Plus. You can start with a free 14-day Plus trial when you register.

No. Platform connections use read-only access through official API integrations where available, or secure tokenized access where APIs are not available. Trampay never stores your login username or password for any delivery platform. Connection tokens are encrypted and stored only as long as the connection is active.

No. Trampay does not sell personal data to third parties. Aggregated, anonymized data about delivery patterns may be used to improve forecast models. Verified income reports submitted to partner lenders are done with your active consent when you enable credit building on Plus. You can review, correct, and delete your data at any time in your account settings.

Trampay processes personal data under the Lei Geral de Protecao de Dados (LGPD, Law 13.709/2018). You have the rights to access, correct, delete, and port your data. You can request any of these through the account settings or by emailing [email protected]. Data is stored in Brazil on compliant infrastructure. Credit reporting data is shared with partner lenders only with your explicit consent.